Departure control system

A Departure Control System (DCS) automates processing an Airlines' Airport management operation. This includes managing the information required for Airport Check-in and printing Boarding card, baggage acceptance, boarding, load control and aircraft checks.

Today DCS mostly (98%) manage Electronic tickets via interfaces from range of devices from Check-in kiosk, Online Check-in, mobile boarding cards and baggage handling. DCS are able to identify, capture and update reservations from an airlines Computer Reservation System for passengers stored in a so-called Passenger Name Record (PNR). A DCS is used to update reservations, typically as checked-in, boarded, flown or another status.

Additionally and increasingly a DCS for some city-pair sectors may also be connected with immigration control for visa, immigration and passenger no-fly watchlists.

Historically systems developed in North America have incorporated DCS functions as part of the Reservations systems with check-in being initiated directly from the PNR. Load Control (aka Weight and balance) is then provided by a standalone application. Systems developed by airlines outside North America have traditionally had a separate database for DCS, requiring passenger data to be transferred from the PNR into DCS records. These systems have an integrated Weight and Balance capability.

So-called "New Generation" DCSs are being developed and deployed by Vendors such as Amadeus and SITA as part of the overall re-engineering of airline Passenger Services Systems. These newgen systems typically use a common database and a services oriented architecture that allows reservations, check-in and other services to maintain a consistent view of passenger information.

Larger international airports will have a range of DCS or a single DCS which each particular airline carrier can integrate with for streamlined operations.

The first single server, PC based departure control system was developed by ICCI - Airline System in Westlake Village, California in 1987. The first installation was carried out by Unisys for Aerovias in Mexico City. (Unisys was an ICCI - Airline Systems licensed reseller, as was IBM.) The ICCI-DCS had additional airport modules added, the first being the flight information display system followed by the signage system to control checking counters/departure gate electronic signage. This new system was then installed in Phoenix, AZ for America West Airlines, EDS was the primary vendor.